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  1. Integrity and Honesty

1.1. We conduct ourselves with honesty, integrity, and transparency in all business dealings and interactions.

1.2. We do not engage in deceptive or misleading practices, and we provide accurate information to clients, partners and stakeholders.

  1. Compliance with Laws and Regulations

2.1. We strictly adhere to all local, national, and international laws, regulations and industry standards governing our operations.

2.2. We obtain and maintain all necessary licenses, certifications and permits required for our services.

  1. Environmental Responsibility

3.1. We recognize our responsibility to protect the environment and minimize our ecological impact.

3.2. We comply with all environmental laws and regulations and actively seek ways to reduce emissions, waste and pollution.

  1. Safety and Security

4.1. The safety and security of crew members, passengers, cargo and vessels are our top priorities.

4.2. We implement and maintain rigorous safety protocols, conduct regular drills and adhere to security measures to prevent accidents and ensure a secure working environment.

  1. Equal Opportunity and Respect of diversity

5.1. We promote a work environment free from discrimination, harassment and bias.

5.2. We provide equal opportunities for all employees, regardless of race, gender, religion, age, disability, or other protected characteristics.

  1. Customer Focus

6.1. We prioritize the needs and satisfaction of our clients, ensuring timely and efficient services.

6.2. We actively listen to client feedback and take appropriate actions to improve our services.

  1. Confidentiality and Privacy

7.1. We handle all client information with the utmost confidentiality and do not disclose it without proper authorization.

7.2. We implement secure measures to protect sensitive information from unauthorized access.

  1. Conflict of Interest

8.1. We avoid situations where personal interests conflict with the interests of the company or its clients.

8.2. We promptly disclose any potential conflicts of interest and take appropriate steps to resolve them.

  1. Anti-Bribery and Anti-Corruption

9.1. We strictly prohibit any form of bribery or corruption in our business operations.

9.2. We do not offer, give, solicit, or receive any form of bribe, whether directly or indirectly, to or from any individual, company, or public official.

  1. Social Responsibility

10.1. We actively contribute to the communities in which we operate, supporting local initiatives and charitable causes.

10.2. We promote ethical business practices and strive to be a responsible corporate citizen.

  1. Continuous Improvement

11.1. We are committed to ongoing learning and improvement in all aspects of our business operations.

11.2. We seek out opportunities for innovation and efficiency to better serve our clients and stakeholders.


This Code of Conduct and Ethics serves as a guideline for the conduct and behavior expected of all employees and stakeholders within the shipping agency. It should be communicated, understood and upheld by all members of the organization. Additionally, it’s essential to periodically review and update the code to reflect changes in regulations, industry standards and company values.